Terms of service

Terms of Service

Effective Date: September 20, 2026

Welcome to Orvena Goods. These Terms of Service ("Terms") govern your use of orvenagoods.com and your purchases from Orvena Goods.

By accessing our website or placing an order, you agree to these Terms.

1. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not use the website to:

Violate applicable laws or regulations
Attempt to gain unauthorized access to our systems
Interfere with website functionality
Submit fraudulent or misleading information
Abuse payment, refund, or promotional systems

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, and pricing.

However, minor differences in color, appearance, packaging, or other details may occur depending on screen settings, manufacturing updates, or supplier packaging changes.

If a material error is identified, we may contact you before fulfilling the order.

3. Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

Suspected fraudulent activity
Incorrect pricing or product information
Inventory limitations
Shipping restrictions
Errors in order information

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

4. Pricing and Payment

All prices displayed on our website are subject to change without prior notice.

Payment must be successfully authorized before an order can be processed.

Applicable taxes, duties, or other charges may apply depending on the destination and applicable laws.

5. Shipping and Delivery

Orders are generally processed before shipment according to our Shipping Policy.

Estimated delivery time is 7–30 business days, depending on the shipping method, destination, product availability, carrier operations, customs processing, and other circumstances.

Please review our Shipping Policy for additional information.

6. Returns and Refunds

Eligible purchases may be returned within 30 calendar days of delivery in accordance with our Return and Refund Policy.

Please review our Return and Refund Policy before submitting a return request.

7. Intellectual Property

All original website content, including text, graphics, logos, design elements, and other materials owned or licensed by Orvena Goods, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without appropriate authorization.

8. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, and other technology providers.

Your use of such services may also be subject to their respective terms and policies.

9. Limitation of Liability

To the extent permitted by applicable law, Orvena Goods will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited under applicable law.